Introducing Delighted Survey Kiosk: Get Customer Feedback Anywhere, Anytime
In today’s customer-centric business landscape, gathering actionable feedback is crucial for success. That’s where Delighted Survey Kiosk comes in. This powerful tool gives businesses an intuitive and flexible way to capture customer sentiment at any physical location.
What is Delighted Survey Kiosk?
Delighted Survey Kiosk is a streamlined, end-to-end solution that lets you collect valuable customer feedback within physical spaces. Think of it as a dedicated feedback station where customers can easily share their experiences. Delighted Kiosk offers several popular survey formats:
- NPS (Net Promoter Score): The industry-standard metric for measuring customer loyalty.
- CSAT (Customer Satisfaction): Gauges satisfaction with a specific product, service, or interaction.
- CES (Customer Effort Score): Measures the ease of doing business with your company.
- Thumbs Up/Down, Smileys, and 5-Star Ratings: Quick, visual ways to collect feedback.
Kiosks also support up to 10 additional custom questions, letting you tailor surveys to get the exact insights you need.
Why Use Delighted Survey Kiosk?
- Get Feedback Where it Matters: Delighted Kiosk makes it easy to gather feedback in physical retail locations, events, or any other in-person setting.
- Ease of Use: Customers don’t need to fiddle with QR codes, websites, or their own devices. A few simple taps on the Kioskscreen are all it takes.
- High Response Rates: The streamlined process encourages higher participation, giving you larger and more accurate data pools.
- Real-Time Action: Feedback comes in instantly, letting your team respond to both positive and negative comments immediately, improving customer experiences on the spot.
- Customization: Adapt your surveys with your own branding, colors, and questions for a seamless experience.
How to Get Started with Delighted Survey Kiosk
Using Delighted Kiosks is remarkably easy:
- Choose Your Device: Kiosk mode is available on various devices, including tablets.
- Set Up Surveys: Create and customize surveys within the user-friendly Delighted dashboard.
- Deploy Your Kiosk: Place your device in a strategic location and let your customers take the lead.
Taking Customer Feedback to the Next Level
Delighted Kiosk Survey transforms how businesses collect feedback in physical spaces. With its simple and effective approach, you’ll gain crucial insights to better understand customer experiences, boost satisfaction, and drive loyalty.
